Dumpa Review MERN Platform
Full-Stack Customer Review Management, Sentiment Analytics & Dispute Resolution
A multi-tenant customer review collection, dispute arbitration, and reputation management SaaS featuring verified receipt uploads and automated sentiment analytics.
Interactive Live Web Sandbox
Interact with the live production deployment directly below across Desktop, Tablet, and Mobile viewports.
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Measurable Impact & Benchmarks
Real performance data and business outcomes achieved for Proprietary MERN Platform.
Dispute Resolution Time
Average verified review verification
Platform Security
Encrypted user session security
Core Problem & Bottlenecks
Businesses struggle with fake online reviews and lack transparent mechanisms to resolve customer feedback fairly.
Technical Architecture & Delivery
Built a secure MERN stack web app with JWT authentication, cryptographic proof hashing for verified purchases, and admin dispute arbitration workflows.
Key Functional Capabilities
Key features and engineering highlights implemented
Verified Purchase Proof & Screenshot hashing engine
12-Hour Automated Check & Dispute Arbitration workflow
Interactive QR Code Generator for offline business review collection
Real-time analytics dashboard with review sentiment breakdown
Technology & Infrastructure
Modern frameworks and tools selected for this architecture
Frontend & UI
Backend & APIs
Tools & Infrastructure
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